Digital Trust and Safety Specialist with Polish and English (m/f)

Digital Trust and Safety Specialist with Polish and English

Description

*Please note that the position is based in Sofia, Bulgaria and we will assist you to
relocate.

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital
Bulgaria!

As a Digital Trust and Safety Specialist with Polish and English, you will:

• Review user-generated back-office information, which may include sensitive or
  potentially disturbing content, and ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses
  risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

We’re looking for someone with:

• High attention to detail
• Comfortable processing sensitive information
• Strong ability to defend decisions and provide context with logical reasoning
• Ability to identify patterns in behavior to enhance decision-making
• Strong organizational and time management skills to deal with shifting priorities and
  high volumes of work
• Experience investigating fraud, spam, or other types of inappropriate information is an
  asset

Required qualifications:

• Fluent in Polish
• B2 or higher English language skill

In return, we will give you:

• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses
• Financial support during relocation for candidates located outside of Bulgaria
  and 30 days of company-covered accommodation

For those starting in May:

• Transportation cost coverage: up to €300 gross
• Sign-on bonus: €1,500 gross (paid in two instalments after the 3rd and 6th month in the company

With the provided opportunity, you'll enjoy all the benefits from our incredible TELUS Tower
office in Sofia - such as top location in the city center, personal gym, relax and gaming areas,
and the possibility to be part of an amazing team!

Does it sound like the perfect job for you? Apply now!

About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the
largest employer in the CX (Customer Experience) industry in the country with over 4,000 team
members. The company provides a broad portfolio of services - designing, building, and
delivering next-generation digital services, AI solutions, customer experience, and much more.
The company's primary focus is strict adherence to all our clients' procedures and practices. We
are an independent outsourcing services provider and do not function as a local representation
of our partners.

Dołącz do naszego zespołu

Dam pracę w dynamicznym zespole obsługi klienta! Poszukujemy osób na stanowisko
specjalista ds. obsługi klienta oraz sprzedawca. Oferujemy pracę w przyjaznym środowisku,
gdzie obsługa klienta jest naszym priorytetem. Nasze stanowiska obejmują zarówno pracę
biurową, jak i możliwość pracy zdalnej, dzięki czemu możesz wybrać model pracy najlepiej
dopasowany do Twoich potrzeb.