Logistics & Delivery Advisor with French and English (m/f)

*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate

Join our team in Bulgaria and keep deliveries on track!

We’re looking for a Logistics & Delivery Advisor with French and English to ensure
seamless package administration and delivery support. If you are organized, quick-thinking, and
people-oriented, this role is for you.

What You’ll Do:

• Deliver top-notch customer support via phone, email, or chat in French and English
• Manage logistics tasks: track packages, resolve delivery issues, and coordinate with
  consumers, vendors, and partners.
• Ensure every interaction is professional, efficient, and leaves customers with a positive
  impression.
• Stay up to date on client policies, products, and services.

What You Bring:

• Fluency in French (C1/C2) and good knowledge of English (B2 and above).
• Proven computer skills, including MS Office and Google Suite.
• Great communication, organization, and problem-solving skills.
• Previous customer support experience (logistics/delivery experience is a plus).
• High school diploma or equivalent.

Why You’ll Love It:

• Join a friendly, international team.
• Grow your career in logistics and customer service.
• Make a real impact every day.

We Offer:

• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• More than fifty benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses
• Financial support during relocation (e.g.: for transportation, hotel stay, rent, and
  assistance in finding a long-term rental)

✨ Ready to deliver great experiences? Apply now!

About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the
largest employer in the CX (Customer Experience) industry in the country with over 4,600 team
members. The company provides a broad portfolio of services - designing, building, and
delivering next-generation digital services, AI solutions, customer experience, and more. The
company's primary focus is strict adherence to all our clients' procedures and practices. We are
an independent outsourcing services provider and do not function as a local representation of
our partners.