Customer support (m/f)

FSQUARED Digital Solutions d.o.o. Sarajevo, a N.S. company operating in the marketing industry, is looking to hire a customer support team member for  their Sarajevo-based office. The successful candidate must be fluent in English, responsible with a good working ethics and have previous working experience in a similar role in customer support service.

The successful candidate will demonstrate the following skills and behaviours:

• Minimum SSS
• Fluent English speaker
• Excellent business sense, open-minded and analytical mindset and ability to  follow through with actions and to identify, develop, and implement solutions
• Handling outbound calls, emails, dealing with any enquiries they may have,  striving for a first contact resolution
• Willing to learn with a can-do attitude
• Building and maintaining business relationships between the company and clients
• Accuracy and attention to detail
• Strong influencing, negotiation, presentation, and relationship management skills

COMPANY BENEFITS:

• Competitive base salary (with the best commision package in the city)
• Work from Monday till Friday
• Team events
• Professional Development Plan
• A supportive and collaborative work environment

You can apply via "Prijavite se na oglas" option.