IT Support Engineer (m/ž)

We are seeking a highly motivated IT Support Engineer who demonstrates strong ownership, analytical thinking, and a commitment to delivering reliable solutions. The ideal candidate approaches challenges with curiosity and precision, communicates effectively, and consistently strives to enhance user experience. If you are driven to solve complex problems and contribute to a high-performing, collaborative environment, we invite you to join our team.

RESPONSIBILITIES

• Min. 1 year of practical IT helpdesk/IT system administration experience, 2 or more
  years preferred
• Hands-on experience with: Microsoft 365 and Azure management and support,
  Windows endpoint management and support, Windows Server management and
  support
• Very fluent in English language (verbal and written communication), to be able to
  communicate with English-speaking clients on daily basis
• Well developed communication and analytical skills
• Ability to communicate directly with customers over the phone or through
  emails/ticketing
• Ability to work with customer support software solutions (ticketing management,
  CRM, knowledge base)
• Ability to work in shifts rotation
• Willingness to learn and collaborate within a team
• Please be informed that very fluent English speaking and IT helpdesk/IT system
  administration experience are mandatory, applications which do not fulfil this will not
  be considered.

WHAT WE OFFER

• A young and creative team environment
• Continuous learning and mentorship
• Opportunities for professional growth and career advancement
• Full-time employment

APPLICATION

If you believe you meet the criteria, please send your CV and application via "Prijavite se na oglas".

Purple Key d.o.o. is an international agency offering a unique opportunity for professional
development.

Learn more at: www.purplekey.ba/careers