At Infobip, we dream big. As a global leader in omnichannel communication, Infobip has helped over half of the world’s population interact with businesses through our platform. This achievement is no accident: with 70+ offices across all continents, we are truly committed to helping over 200,000 enterprise clients reach and engage with mobile users worldwide.

More about the Fall Business Internship 2024: Our internship is paid and lasts for 3 months. Depending on your progress, we may extend your internship for an additional 9 months.

The internship takes place in our Sarajevo office and requires full-time presence. The first day of the internship is October 7th.

We are looking for 15 interns to join our different Business Departments, including:

• Customer Growth Intern (1)
• Marketing Intern (2)
• Sales Intern (2)
• Solution Engineer Intern (2)
• Business Analytics Intern (1)
• Customer Success Intern (2)
• Customer Support Intern (5)
   

How to apply: Create your profile by following the link on: "Prijava kod poslodavca" option and submit your CV, stating which position you are applying for. The deadline for applications is August 26th by 4 pm.

Criteria for applicants:

• Proficiency in English (written and spoken); knowledge of additional languages such as Turkish, Arabic, Italian, Spanish, or German is a great advantage.
• Final year of a bachelor’s or master’s program in Economy, Marketing, Business Administration, Management or similar studies.
• Recent graduates looking for their first job.
• Ability to commit to a full-time internship.
• Residency in Bosnia and Herzegovina.
   

Selection process: Successful applicants will first have a short conversation with Talent Acquisition and complete a task designed to showcase their skills and competencies. The final step will be a live interview with your soon-to-be mentors.

Apply now and get involved in something great, because we are just starting!

Not sure which position suits you best? We’ve got you covered. Here’s a brief description of each position:

• Customer Growth Intern: Nurture and develop relationships with existing clients, care about their objectives, and demonstrate our dedication to fulfilling them.
• Solution Engineer Intern: Support the sales process by providing technical knowledge, designing and delivering solutions, and consulting on technical aspects to ensure smooth integration between clients and Infobip.
• Sales Intern: Communicate with prospective clients, facilitate discussions with decision-makers, research and ensure quality leads and sales opportunities for Infobip.
• Business Analytics Intern: Analyze daily traffic and revenue, prepare special analyses for smaller customers, track and report deal profitability, support pricing strategy, analyze regional traffic, collaborate with internal teams, and maintain global communication for business improvement.
• Marketing Intern: Work closely with the Regional Brand Lead to support various marketing initiatives, campaigns, events, and projects, providing assistance in event organization and content creation.
• Customer Success Intern: Ensure high-quality experiences for Self-Service customers, build strong relationships, educate on product value, increase user adoption, improve UX, retain and analyze customers, stay updated on industry trends, and collaborate with teams to optimize workflows.
• Customer Support Intern: Learn about our products, solutions, and business, handle customer inquiries professionally, enhance your technical and troubleshooting skills, and improve internal processes and customer experience.

What's in it for you? 

• Possibility to land your first job – Every intern that is selected for the program will have a chance to get a permanent job offer at the end of the internship, based on their performance and business needs. 
• Paid program – Our Internship is a paid program. 
• Never a dull moment – We work with powerful companies with strong impact, which pushes us to work on the highest possible level. Work on uncharted challenges and push boundaries daily.  
• Learn as you grow – You will learn through practical work on your project and get continuous feedback from your mentors, helping you improve and progress. 
• More Infobip benefits If you join us after the internship – Competitive salary, expatriate compensation packages for your business trips, rewards and holiday bonuses, a team taking care of all the equipment you need, team buildings and other organized activities, organized sports, kitchen stocked with the usual suspects... Talk about a balanced lifestyle!