Junior help desk IT technician (m/f)

Job type: Full - time

Job description:

• As a junior help desk technician in Security and operations center you will perform duties focused upon network/systems infrastructure, general troubleshooting, Primary responsibilities include but are not limited to network monitoring and management, resolving customer issues in a timely  manner utilizing the provided software tool sets.
• The team will be working on a required rotating 
  schedule. Weekend and overnights shifts will be remote. Within a vibrant and engaging  environment, you’ll have the chance to broaden your existing expertise and work with cutting-edge technologies. After the two months long paid trainee position a full time job offer will be possible.

Key Duties & Responsibilities:

• System monitoring, issue escalation
• Writing reports on system status and possible issues
• Running reports on-demand 

The ideal candidate should possess the following attributes:

• An intuitive and methodical approach to problem-solving
• A team-oriented approach (both immediate and wider team) to working and the ability to  work equally as well independently
• A confident and proactive approach in furthering technical knowledge and imparting this  knowledge to other members of the team
• A positive attitude, setting standards of excellence and achieving them
• The ability to manage time effectively and prioritize cases/projects to ensure goals are met
• Enthusiasm and willingness to learn new technologies
• Able to work in shifts and able to work on rota basis for on-call remote work (weekdays  nights and weekend)

Qualifications

• Good knowledge of Windows / Linux OS
• IP, TCP, UDP
• Basic programming experience
• Preferable Bachelors degree within IT

Appy for the job by filling "Apply for the job" form.